Today's post is brought to you by the letter "I" — for Instructional Design!

Friday, June 6, 2025 No comments

Whether you’re building a course from scratch or giving an old one a fresh glow-up, keeping a few key “I”s in mind will set you on the path to success:

🔵 Intentionality – Every video, quiz, and discussion should connect back to your learning objectives. Don’t just add content because it’s there; add it because it has a purpose. This focus helps learners stay on track and truly absorb the material.

🟠 Interactivity – Learning is active, not passive. Incorporate activities that spark curiosity and participation — from polls and discussions to case studies and simulations. The more your learners do, the more they retain.

🟢 Inclusion – A great course design is for everyone. That means accessibility for all learners, representation that reflects diversity, and content that respects different perspectives and learning styles.

But wait — let’s add a few more “I”s that can make a difference:

💡 Innovation – Don’t be afraid to try new tools, formats, or approaches. Whether it’s a fresh video style or a creative group project, innovation keeps courses exciting and relevant.

🔍 Insight – Use learner data and feedback to continuously improve your course. What’s working? What’s not? Insight helps you make informed decisions to better meet your learners’ needs.

🤝 Inspiration – Design courses that inspire learners to apply knowledge beyond the classroom. When learners feel motivated and connected, their growth and success soar.

Your Turn

What “I” would you add to this list? Drop your thoughts below — I’d love to hear how you bring instructional design to life in your courses!

An orange character holds a large letter "I" on a blue background with text on learning themes.Today's post is brought to you by the letter ‘I’Intentionality Every video, quiz, and discussion should connect back to your learning objectives.Interactivity Keep learners engaged with activities that spark curiosity and participation.Inclusion Great course design is for everyone. Accessibility and representation matter.

Working with a Subject Matter Expert (SME) is like great customer service. Here me out 📢

Thursday, June 5, 2025 No comments

I’ve been thinking about Chick-fil-A lately, probably because my kids love it and we go pretty often. I’m proud to say I’ve been a Signature member for six years straight, and you probably don’t even want to know my lifetime points, haha!

But seriously, whether you love the food or not, Chick-fil-A has set the standard for intentional, consistent, and personalized service. Every time I step into the store or go through the drive-thru, I’m reminded of the warm smiles, the genuine care, and that sense of family they create. That’s exactly the kind of experience I work to bring to my SME partnerships. I want them to feel welcomed, supported, and truly valued throughout the entire course development process.

It’s more than just deadlines and deliverables. It’s “my pleasure” energy. In fact, I find myself actually saying "My pleasure" more often than I’d like to admit! That kind of energy shows up in the little things we do during the process, through small actions that build connection and trust.

𝐇𝐨𝐰 𝐂𝐚𝐧 𝐘𝐨𝐮 𝐁𝐫𝐢𝐧𝐠 “𝐌𝐲 𝐏𝐥𝐞𝐚𝐬𝐮𝐫𝐞” 𝐄𝐧𝐞𝐫𝐠𝐲 𝐭𝐨 𝐘𝐨𝐮𝐫 𝐒𝐌𝐄 𝐏𝐚𝐫𝐭𝐧𝐞𝐫𝐬𝐡𝐢𝐩𝐬?

✅ Ask thoughtful questions
✅ Listen to their ideas and pain points
✅ Offer clear options when decisions need to be made
✅ Follow up without being pushy
✅ Deliver with kindness, not pressure
✅ And most importantly, build trust

When that rapport is in place, the collaboration flows better, the course is stronger, and everyone walks away proud of the result.

WORKING WITH A SME IS LIKE GREAT CUSTOMER SERVICE. HEAR ME OUT"MY PLEASURE"ChicAsk thoughtful questionsListen to their ideas and pain pointsOffer clear options when decisions need to be madeFollow up without being pushyDeliver with kindness, not pressure And most importantly, build trust